Testimonials

Trevor Ward Aftersales Director

After having tried unsuccessfully to conduct this type of training in‐house, outsourcing it to Castrol was the best training investment made during 2008. The Red Carpet Training conducted by Neville Naidoo from Castrol is really starting to change our people’s concept of Customer Service. Their whole outlook on customer appreciation is reflected in the upswing in our CSI ratings. Well done, Neville and Castrol. We look for forward for more of this.

    Dr. Alf Bennett Dealer Manpower Development Manager

    "General Motors South Africa is please to be involved with the Castrol Red Carpet programme in South Africa. The training is highly relevant to our dealer staff and they have consistently rated the programme as highly satisfactorily, even recommending it to dealership management staff. Neville's motivation and passion for the principles expounded in this two-day programme is contagious. Thank you Castrol!"

      Rajesh khanna Regional Manager –(Customer Care) – Africa

      TATA Motors partnered with CASTROL in South Africa. After having tried many other programs to conduct this type of training. CASTROL–SA was the best training investment made over the past 3 years. RED CARPET Training conducted by Neville Naidoo from Castrol –SA to TATA Motors channel partners. The training has given us a competitive edge enabling our dealerships to change their whole outlook and increase in customer satisfaction in comparison to our competitors.

        Michael Prigmore General Manager HASA After Sales

        Hyundai Automotive South Africa would like to thank Neville Naidoo for his commitment to improving the performance of our service staff. Year on year, Neville has delivered Castrol’s Red Carpet training (Winning Relationships) with great satisfaction and feedback from our employees.To quote one student, “This course is a MUST for all dealership staff!”. We are very fortunate to have our own winning relationship with Neville and Castrol, and look forward to another successful year in 2016.

          S.B.Nighot Regional Manager –Customer Care– South and East Africa

          Tata Motors & Castrol Africa have a partnership in South Africa since 2009. We would like to thank M/s Castrol and Mr Neville Naidoo for delivering the Castro! Red Carpet Training in Tanzania from 4th Dec 2017 tin 7th Dec 2017, to our Distributors After Sales Managers from LHD & RHD Africa markets. We jointly name the training workshop as “Steering the Champions”.

            Tony Perumal Service Manager

            We at Audi Audi Center Umhlanga are proud to be associated with Castrol Africa. We appreciate the value that you add to the McCarthy VW and Audi dealerships. I would be doing an injustice to Mr Naidoo if I do not commend him on the training provided. When you get staff that have been on the frontline for “ages” coming to you after the training and saying this has been the best training that they ever attended.